Peace of Mind

Insurance & Safety

Letting someone into your home or business is a matter of trust. Here is exactly how we protect you, your property, and our team on every visit.

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$2M Commercial General Liability

Sevenday Services carries $2M in commercial general liability insurance, applying to the work we perform in your home or business.

WSIB Registered

Our team has workplace injury coverage through Ontario's Workplace Safety and Insurance Board.

Background-Checked & Vetted

Every cleaner is background-checked and personally vetted before being scheduled for a client visit, and arrives uniformed.

Documented Every Visit

Before-and-after photos on every clean give you — and us — a clear, shared record of each visit.

Liability insurance. Accidents are rare, but they happen in every line of work. Our $2M commercial general liability policy means that if something in your home or facility is damaged in the course of our work, there is proper coverage behind us — not just a promise.

WSIB registration. WSIB is Ontario's workplace insurance system. Because we are registered, our workers have workplace injury coverage through WSIB, so you are not left wondering who is responsible if a cleaner is hurt while working in your space. Hiring an unregistered cleaner can leave that question uncomfortably open. Our article on why WSIB and insurance matter explains this in more detail.

A vetted, background-checked team. Every member of our team is background-checked and personally vetted before they are scheduled for a client visit. Cleaners arrive uniformed, so you always know who is at your door.

Keys, codes, and access. Many clients aren't home while we clean. We agree access arrangements with you in advance and use them only for scheduled visits. Access details are treated with discretion, and if your arrangements change — a new code, a different entrance, a concierge to check in with — simply let us know.

Before-and-after photos as a record. Every visit is photographed before we begin and after we finish. Those photos document the work completed and the condition of the space, which protects you and gives both of us a clear reference if a question ever comes up.

If something goes wrong. Tell us. If an area falls short of your expectations, we return and re-clean it at no charge. If something is damaged, we review it with you, make it right, and — where applicable — it is covered by our liability insurance. We would always rather hear about an issue than have you quietly unhappy.

Product safety. We use premium non-toxic, eco-conscious products that are safe for children and pets. Read more about our eco-friendly cleaning approach.

Proof of coverage. Property managers, condominium boards, and commercial clients often need documentation before work begins. Proof of coverage is available on request — email info@sevenday.services or call (647) 243-1833.

Is Sevenday Services insured?

Yes. Sevenday Services carries $2M commercial general liability insurance, which applies to the work we perform at your home or business.

What does WSIB registration mean for me as a client?

WSIB is Ontario's workplace insurance system. Because Sevenday Services is registered, our workers have workplace injury coverage through WSIB, rather than you having to wonder who is responsible if a cleaner is hurt while working in your space.

Can I get proof of insurance?

Yes. Proof of coverage is available on request. Property managers, condominium boards, and commercial clients can contact us and we will provide the documentation needed.

What happens if something is damaged during a clean?

Tell us as soon as you notice it. We will review it with you, using our before-and-after photos as a record, and make it right. Where applicable, incidents are covered by our commercial general liability insurance.